Tuesday, 18 August 2015

Enhance your customer support with Easylife

Easylife - Live Support is a new feature that will allow you to chat with people that visit your website, in real time. Chat face to face via webcams, via text or use both.

Getting started is easy, simply visit easylife.com and choose Live Support from the list of services. This will create your Live Support room and provide you with a Google Chrome extension to install.

From within your Live Support room, you have the ability to generate a Live Support button that can be placed on your website. When users click the Live Support button, you will receive a popup notification to alert you to the fact that there is an incoming Live Support request. Accepting the Live Support request will automatically take you to your Live Support room.

A wealth of tools are available to you from within the Live Support room. Automatic language translation, screen sharing, file transfers, geo-location and more are included as standard.

Easylife is set for a full release at the end of the summer (pending several patent applications with the Patent office) but the service is ready to go now using the Google Chrome browser. You can try out the service by visiting the website easylife.com.

Easylife.com is an operation of iMedia Communications Ltd.

Permission is granted to reproduce this press release in its entirety.

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